The Green Pages: ButterflyBushes.com (E-Commerce Companies)

I have good and bad points to review.

Good: The phlox I ordered from them are HUGE. Seriously, they're more than a foot tall already, with multiple stems. By far the biggest phlox I've gotten from any mail-order company. And packed very carefully. The plants put a big smile on my face and a "wow" on my lips when I unpacked them.

Bad: I only received part of my order, with no notice that it was a partial shipment. In fact, both their website and the email they sent me specifically called the order "fulfilled". I sent them an inquiry on their customer service form on their website, but I received no response and finally had to call them. And now it turns out that they're out of stock on the items I didn't receive.

In sum: The plants are very large and very healthy, but their customer service appears to be a mess.

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