The Green Pages: White Flower Farm (E-Commerce Companies)

Main Details
Website: Visit their website
E-Mail: Contact them
Phone: 800-503-9624
Physical address: P.O. Box 50, Route 63
Litchfield, Connecticut 06759

E-Commerce Companies
Main Product(s): Ornamental Trees and Shrubs
Hardware and Tools
Bulbs
Clematis

Reviews and Endorsements:
Recommended by -

In mid-February, I ordered 8 Amaryllis bulbs from White Flower Farm. The bulbs arrived in one box with each bulb in a small brown bag with 'id stick' to use at planting. Each bulb was firm, heavy, with wonderful root structure. My plan was to give one the bulbs to my sister-in-law who has also contracted "amaryllis-itis." Unfortunately, the bulb I gave her was mislabeled and they were out of stock on the one I ordered. I almost didn't get a chance to tell the operator what the problem was! I received a very genuine apology; a note that as soon as the fall bulbs were received I would have 2 sent to my home to replace hers and one for me for the trouble.

I almost didn't write this review because the interaction with White Flower Farm was due to a problem, but I think that gardeners need to know how customer service is handled. In this case, it was handled most graciously in 5 minutes or less! Their products are not cheap, but you get the quality you pay for. This applies to every interaction with the staff, including answering questions that show my gardener naiveté.

Their bulbs can't be called cheap, but you can be sure of being a happy customer.

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Recommended by -

Tons of great plant information at website. Products are always timely, healthy and are a good value.

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