Answer: Sorry about the problems with the website - sometimes it helps to resubmit your keyword for a new search. Usually all of the FAQ's are accessible on the second try.
As for your shrubs, I'd vote with your husband. In fact, tying the plants in the fall before winter snows will keep them intact. I just take regular cotton string and go around from the base to the top. It doesn't have to be cinched up tight, it just needs to help hold the leaves and branches together. I'm afraid if you prune now you'll end up with lots of new growth at the ends of the stems - and still a bare center. Tie your shrubs up and they'll grow straight by the end of the summer.
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