Answer: I think your ficus tree is showing its unhappiness about being in a cold draft from your air conditioner. In general, they like bright or sunny spots, freedom from drafts (either hot or cold) and ample water. The leaf drop can also be normal - they do shed their leaves periodically but then they regrow new leaves. I'd prune it back a little to encourage new growth, then set it in a bright place, out of drafts. It should recover once it is receiving the care it requires. Good luck with your ficus!
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