Hello all,
I hope someone is able to help me, as I have been unable to upload photos to a forum post. I'm using MAC OS Monterey, and have tried on Firefox, Chrome, and Safari browsers.
The photo is 1.9MB, it is an image of a flower.
The post appears to be uploading my photo, but the "lightbox" is blank, and the image does not appear.
Any suggestions would be appreciated, thank you!
Could you email me the exact file that you're trying to upload, so I can look at it and see if there's something the garden.org software is not doing right when it tried to read this file? My email is [email protected]
dave said: Could you email me the exact file that you're trying to upload, so I can look at it and see if there's something the garden.org software is not doing right when it tried to read this file? My email is [email protected]
Thank you Dave, I sent the photos to your email address yesterday.
I appreciate your help!
Hello. I found this site yesterday and today I'm browsing a little. I had the exact same problem as Blue Ridge. I thought the photo I tried to upload was possibly too heavy/big? at 2.8 MB so I opened it in another app and reduced it to 75% and then was able to upload successfully. So, Dave, can you tell us if you know of a simpler/shorter way to prepare photos for this site, please?
2.8MB shouldn't be too big, actually. The site will accept a photo of up to 24MB in size.
I wonder if your reducing the photo in size actually also converted it to a cleaner JPG.
iphones and other apple products are notorious for doing non-standard things to their photos and this makes it difficult for home-grown software (such as what runs Garden.org) to accurately handle them. That's likely the case there.
I'm getting better at handling photos though. If you run into the problem again and are willing to help me troubleshoot it, shoot me a tree-mail and I'll be glad to let you know what you can do to help.
