Pam,
Who said you can't teach an old dog new tricks?? LOL
For the first time ever, and I have been doing this since 1999, James has got me freezing pollen. I asked him to send me complete instructions, and he not only did that but sent me the entire kits, with tubes. This past week I put ESXRFK tips seedling pollen on a wonderful new intro from Shooter's called A WORLD AWAY, and the pod took, even though "tips" hasn't bloomed for a month.
I always used chilled pollen, but James' method is so easy, and it ships easily too. We sent a few back and forth to try, and the results have been very encouraging.