I'm going to bet, some of the upper branches got cut off when she cut it to a cone. No harm, it will grow back. I would trim all dead branches off, individually. Not lopp off whole top. Put a stake in middle, and train/tie some growing branches to stake, until desired height is achieved. Cut stake to desired height.
I would do it now. There evergreen, there still active in winter. They'll even grow a bit on sunny days.
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