Your orchid is a Phalaenopsis. You have either overwatered or underwatered - the results look the same, as in both cases the roots are compromised. In Photo #2, the roots to the left are plump and green (under the bark, they would be white). Those roots are healthy. The shriveled roots to the right are dead. If you lift the clear pot out of your decorative pot, you can check on the health of the rest of the roots by looking at them through the plastic.
As there are at least a couple good roots, your orchid has a chance of recovery but will need some good care.
How do you water? How do you know when to water? You should be lifting the inner pot out of the decorative pot and checking to see if the bark has any moisture in it. If you can't see any, water by soaking the plant, pot and all, in a bowl of water for 5 minutes. Then let it drain thoroughly and replace it in the decorative pot.
Your orchid will bloom again but, to accomplish that, it will have to be healthy.