Lynn, it's on one of the other threads, I'm pretty sure you've seen it - creepy silent video of big garden aboslutely over run with terracotta pots, most of them have semps in. I'll see if I can find which thread it's on.
http://www.perhillplants.co.uk... this is the site for the nursery, I agree that they went the extra mile promising replacements, although I can't help thinking that it could have been avoided. It would have been obvious to whoever packed them that the box was too small, they must have had to cram them in.
Still, alls well that ends well, and now I'll have some extras to share once the original ones have recoverd.