I had one small ,flat rate box, from the first batch I sent out, returned to me, in a plastic sack, looking like yesterdays garbage! label on the sack said"damaged in sorting"! The return address "sticker' was still readable, although the "address" was torn up to bad to make out. I checked the iris, and they seemed fine, so ,I reboxed, and re labeled, and took it, and the old box, and the note back to our local post office. Post Mistress said," I'd LIKE to tell you this one ships "on the house", but I can't do it!" I'm STILL proud to be an American, but sometimes I DO have to just shake my head!...Arlyn