Seems like they have their customer service down pat
. I ordered from Floyd Cove for the first time this spring, and I will happily order from them again. They sent huge fans with awesome roots, plus two bonuses that I have absolutely loved!
I purchased Breakfast With Santa, Colorful Etchings, & Cosmic Kaleidoscope from them; I received Jolly Good Yellow and Malibu Barbie as my bonuses
Check out my review on the green pages for pictures...