One thought... there could be a "Welcome New Member" forum where people could be directed immediately on signing up. A sticky thread could give some pertinent information like I mentioned in the previous thread. Then, new members could ask questions on that forum and a the "few friendly faces" could be moderators who would commit to moderating that forum and answering questions just like we do in moderating other forums. All ATP members could participate. And there would be a permanent place on the site to revisit/relearn things like BB code for new and old members (me!).
This could be in addition to a welcome email from that "friendly face".
Karen