What, if anything, can be done? Obviously this is an issue for me, and I know it's a concern for a lot of other Semp and Jovi people as well.
In a recent rant to Greg, I was pontificating about the weak link.
Who is ultimately responsible when I receive ??? Semp. whilst expecting a named cultivar? The growers? The 20 somethings' employee with other things on his/her mind? I know with an email you could straighten out an incorrect plant in your order. But what can we do to actually mitigate this NOID problem? No one wants to constantly be calling their vendor to complain about incorrect plants, I know I don't.
