Thank you Tarev,
Since the roots look fine I have given it some more water and also started a heat treatment to make it feel more comfortable.
I am still concerned about the soft stem and the fact that all but one leaf are gone.
The stem have been soft before when I did not water it for about 1 month and then I gave it some water which made it feel better, at that point it still had leaves.
I am confused what I should do now.