I agree LIz. I have ordered from GW for 20 yrs. I have gotten maybe 2 mis-marked plants out of a lot. They have not looked any worst than places I have paid a higher price. I started buying daylilies from them and have picked up a few peonies. So far they have been what I ordered. I have never called them with a complaint that they did not make it good. What I liked about them is they made it good without returning the mistake or selling my first born to prove it was wrong.
Garden Crossing has the best feedback and they have been the worst co I have ever dealt with for the high price they charge and the good feedback I wonder from my experience how they are getting that high feedback. Their guarantee is short and want to much proof of their high price little plants.