Teresa - If your seeds from the LA did not germinate at all, you need to contact the seller THROUGH the LA by sending them a message. You should get a refund or replacement seeds. I got money back from a situation like that. If the seller fails to contact you, then fill out a "Support Form":
http://www.daylily.com/cgi-bin...
Support got involved in my dispute with a seller which almost immediately got my money refunded.