Really? So when I asked the idiot I was on the phone w this morning why if my balance started at $1,900 and I have made 10 $50 payments, is my balance now $1,700? Not a stupid question, but her reply? Well, the payments are posted on your payment history. I said Yes but they are not reflected in the new balance? Well you have made all your payments on time. So what! Where are they? Well they are posted on your payment history.
Shoot me NOW!
So at the beginning of this phone call (reason I called) I asked if there was a LOCAL office I could bring my papers to and have a person look at this account. No she said they do all their billing and payments over the phone and she is not even in MO.
SO at the ending of the call, just when I was thinking how satisfying it would be to reach over the phone and choke this moron, she says, well you can go to the finance office in Springfield and they can help you with this. Its on the first floor of Cox North and here's their phone number.
Really?! A LIAR to boot!
So are there stupid questions, oh, yes. I've heard lots of those.
But the real problem is that people who are supposed to run things, fix things and manage things-are COMPLETE idiots. I to goodness cannot comprehend how this woman has a job and I surely hope no one gave her a drivers license. She wouldn't know red from green.
Thank you for listening (or rather reading) my RANT for the day!
