Return policy for distributors - Knowledgebase Question

hermitage, TN
Question by melcryar
September 30, 2005
Do you guarantee your plants? I have purchased a lot of your plants from a local nursery and upon attempting to return some of them that died after approximately 90 days, was told that's too bad. Just wanted to get some info about how to proceed.


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Answer from NGA
September 30, 2005

0

Monrovia is a wholesale only nursery and Monrovia products are sold by independent retailers nation wide. For this reason, any warranty or guarantee on retail purchases would be based on the individual retailer's policies. You might try working with the store manager, especially if you are one of their good customers. I'm sorry about your plants.

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