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Avatar for daylilyfreak
Mar 16, 2019 6:58 AM CST

I'm back finally, just with a second account. I've tried for months to get back into my account - log in to no avail. Yesterday I finally created a second email account and new NGA account and I still couldn't get in. The site would not send me an email regarding the log in for my original acct or the link to activate the new account. I finally just gave up and went to bed. Now this morning I'm automatically logged into my new account. Can someone please help me get back into my old account so I don't have to re-up all of my plants? Yes, I did email at the help button but still have not received any info from them. I'm baffled and believe the problem may be on NGA side as I've tried 2 different email accounts, different browsers, and checked all spam folders. Funny thing is I still get the newsletter at my original email account. I'm am so glad to be back on the site though. I have missed talking everything daylilies! Thanks for any help - Susie
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Mar 16, 2019 9:13 AM CST
Name: Larry
Enterprise, Al. 36330 (Zone 8b)
Composter Daylilies Garden Photography Million Pollinator Garden Challenge Garden Ideas: Master Level Plant Identifier
Celebrating Gardening: 2015 Region: Alabama
@jon, or @dave, can someone tell us how to get back to her original account or at least to all her info?
Welcome back daylilyfreak!
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Mar 16, 2019 9:16 AM CST
Garden.org Admin
Name: Jonathan Whitinger
Grapevine, TX (Zone 8a)
Garden Photography Hybridizer Hosted a Not-A-Raffle-Raffle Daylilies Region: Texas Celebrating Gardening: 2015
Forum moderator Million Pollinator Garden Challenge
I can help her, @daylilyfreak what is your old account name?
Avatar for daylilyfreak
Mar 16, 2019 9:19 AM CST

I believe the username was Gracesmom.
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Mar 16, 2019 11:55 AM CST
Garden.org Admin
Name: Jonathan Whitinger
Grapevine, TX (Zone 8a)
Garden Photography Hybridizer Hosted a Not-A-Raffle-Raffle Daylilies Region: Texas Celebrating Gardening: 2015
Forum moderator Million Pollinator Garden Challenge
That user doesn't exist. Without your old username, it isn't possible to get your info back.
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Mar 16, 2019 12:01 PM CST
Name: Larry
Enterprise, Al. 36330 (Zone 8b)
Composter Daylilies Garden Photography Million Pollinator Garden Challenge Garden Ideas: Master Level Plant Identifier
Celebrating Gardening: 2015 Region: Alabama
Would the user name have been deleted, or would it still be included in the user name list here on the site so she might refresh her memory by looking over the list?
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Mar 16, 2019 12:08 PM CST
Garden.org Admin
Name: Jonathan Whitinger
Grapevine, TX (Zone 8a)
Garden Photography Hybridizer Hosted a Not-A-Raffle-Raffle Daylilies Region: Texas Celebrating Gardening: 2015
Forum moderator Million Pollinator Garden Challenge
It wouldn't have been deleted. Here is the memberlist, but it is very large (50k+)

https://garden.org/users/membe...
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Mar 16, 2019 2:43 PM CST
Name: Tim
West Chicago, IL (Zone 5a)
Daylilies Native Plants and Wildflowers Vegetable Grower
There's no way to cross reference it with her email address? That's kind of unfortunate. That's how you get back into most places when you forget your username.
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Mar 16, 2019 3:45 PM CST
Garden.org Admin
Name: Jonathan Whitinger
Grapevine, TX (Zone 8a)
Garden Photography Hybridizer Hosted a Not-A-Raffle-Raffle Daylilies Region: Texas Celebrating Gardening: 2015
Forum moderator Million Pollinator Garden Challenge
Short answer yes, I can cross reference with her email, however, I did that, and there is only 1 account with her email registered. And that is her 2nd account. This means that her other account didn't use her current email, or it didn't have an email associated with it at all. If she really was a member for years she would surely remember her username.
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Mar 16, 2019 3:45 PM CST
Moderator
Name: Char
Vermont (Zone 4b)
Daylilies Forum moderator Garden Ideas: Master Level Celebrating Gardening: 2015 Hosted a Not-A-Raffle-Raffle Region: Vermont
Dog Lover Hybridizer Enjoys or suffers cold winters Keeper of Poultry Organic Gardener Pollen collector
Have you tried entering your zip code in the "Search By Location" box? That might narrow it down so you'll see a user name you remember.
https://garden.org/users/membe...
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Mar 16, 2019 4:01 PM CST
Name: Sue
Ontario, Canada (Zone 4b)
Annuals Native Plants and Wildflowers Keeps Horses Dog Lover Daylilies Region: Canadian
Butterflies Birds Enjoys or suffers cold winters Garden Sages Plant Identifier
If she's still getting the newsletter at the original email address, then that would be the email address to try for a match presumably (rather then the one for the new account).

Daylilyfreak, did you upload any pictures to the database that you might recognize as yours? They would have your old username on them. Or do you remember any posts you made to forums?
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Mar 17, 2019 7:40 AM CST
Garden.org Admin
Name: Dave Whitinger
Southlake, Texas (Zone 8a)
Region: Texas Garden Research Contributor Million Pollinator Garden Challenge Charter ATP Member I was one of the first 300 contributors to the plant database! Garden Ideas: Master Level
Region: Ukraine Garden Sages Plant Identifier Avid Green Pages Reviewer Vermiculture The WITWIT Badge
sooby said:If she's still getting the newsletter at the original email address, then that would be the email address to try for a match presumably


Yes, she simply needs to go to the "Forgot your password" page and paste in the email address of the original address. It'll then email her the login credentials for the username associated with that email.
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Mar 17, 2019 11:31 AM CST
Name: Susie
Western NY (Zone 4a)
Daylilies Dog Lover Hummingbirder
Sue, Thank You! I'm back into my original account. I searched through last springs daylily forums and found where I had posted. For some reason I used the first half of my email as my username...lovegrillin. I have now written down my user name and password so that this never happens again.

I was not a member for years...only months. I joined Feb 7 2018. Thanks to all who tried to help me. I won't be making this mistake again...Lesson learned. Hurray!
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Mar 18, 2019 12:05 PM CST
Name: Marcia
Rochester, ny, zone 6 (Zone 6b)
Dog Lover Dragonflies
@lovegrillin Welcome back. Hurray! Hurray! Think I might have come aboard after you left. I'm in Rochester area where are you?
Last edited by DaylilyDazzled Mar 18, 2019 12:06 PM Icon for preview
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Mar 18, 2019 2:31 PM CST
Name: Susie
Western NY (Zone 4a)
Daylilies Dog Lover Hummingbirder
@Marcia...I between Ellicottville and Olean. Nice to meet you. Smiling
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Mar 18, 2019 5:07 PM CST
Moderator
Name: Char
Vermont (Zone 4b)
Daylilies Forum moderator Garden Ideas: Master Level Celebrating Gardening: 2015 Hosted a Not-A-Raffle-Raffle Region: Vermont
Dog Lover Hybridizer Enjoys or suffers cold winters Keeper of Poultry Organic Gardener Pollen collector
Very happy to hear there was a happy ending!
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