New and Unread Tree-Mails
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 daylilyfreak Mar 16, 2019 6:58 AM CST |
| I'm back finally, just with a second account. I've tried for months to get back into my account - log in to no avail. Yesterday I finally created a second email account and new NGA account and I still couldn't get in. The site would not send me an email regarding the log in for my original acct or the link to activate the new account. I finally just gave up and went to bed. Now this morning I'm automatically logged into my new account. Can someone please help me get back into my old account so I don't have to re-up all of my plants? Yes, I did email at the help button but still have not received any info from them. I'm baffled and believe the problem may be on NGA side as I've tried 2 different email accounts, different browsers, and checked all spam folders. Funny thing is I still get the newsletter at my original email account. I'm am so glad to be back on the site though. I have missed talking everything daylilies! Thanks for any help - Susie |
Name: Larry Enterprise, Al. 36330 (Zone 8b)          Seedfork Mar 16, 2019 9:13 AM CST |
| @jon, or @dave, can someone tell us how to get back to her original account or at least to all her info? Welcome back daylilyfreak! |
Name: Jonathan Whitinger Jacksonville, TX (Zone 8a)      |
| I can help her, @daylilyfreak what is your old account name? |
daylilyfreak Mar 16, 2019 9:19 AM CST |
| I believe the username was Gracesmom. |
Name: Jonathan Whitinger Jacksonville, TX (Zone 8a) |
| That user doesn't exist. Without your old username, it isn't possible to get your info back. |
Name: Larry Enterprise, Al. 36330 (Zone 8b) Seedfork Mar 16, 2019 12:01 PM CST |
| Would the user name have been deleted, or would it still be included in the user name list here on the site so she might refresh her memory by looking over the list? |
Name: Jonathan Whitinger Jacksonville, TX (Zone 8a) |
| It wouldn't have been deleted. Here is the memberlist, but it is very large (50k+) https://garden.org/users/membe... |
Name: Tim West Chicago, IL (Zone 5a)    Lyshack Mar 16, 2019 2:43 PM CST |
| There's no way to cross reference it with her email address? That's kind of unfortunate. That's how you get back into most places when you forget your username. |
Name: Jonathan Whitinger Jacksonville, TX (Zone 8a) |
| Short answer yes, I can cross reference with her email, however, I did that, and there is only 1 account with her email registered. And that is her 2nd account. This means that her other account didn't use her current email, or it didn't have an email associated with it at all. If she really was a member for years she would surely remember her username. |
Name: Char Vermont (Zone 4b)        |
| Have you tried entering your zip code in the "Search By Location" box? That might narrow it down so you'll see a user name you remember. https://garden.org/users/membe... |
Name: Sue Ontario, Canada (Zone 4b)        sooby Mar 16, 2019 4:01 PM CST |
| If she's still getting the newsletter at the original email address, then that would be the email address to try for a match presumably (rather then the one for the new account). Daylilyfreak, did you upload any pictures to the database that you might recognize as yours? They would have your old username on them. Or do you remember any posts you made to forums? |
Name: Dave Whitinger Grapevine, Texas (Zone 8a)        |
sooby said:If she's still getting the newsletter at the original email address, then that would be the email address to try for a match presumably Yes, she simply needs to go to the "Forgot your password" page and paste in the email address of the original address. It'll then email her the login credentials for the username associated with that email. |
Name: Susie Western NY (Zone 4a)   lovegrillin Mar 17, 2019 11:31 AM CST |
| Sue, Thank You! I'm back into my original account. I searched through last springs daylily forums and found where I had posted. For some reason I used the first half of my email as my username...lovegrillin. I have now written down my user name and password so that this never happens again. I was not a member for years...only months. I joined Feb 7 2018. Thanks to all who tried to help me. I won't be making this mistake again...Lesson learned.  |
Name: Marcia Rochester, ny, zone 6 (Zone 6b)   DaylilyDazzled Mar 18, 2019 12:05 PM CST |
| @lovegrillin Welcome back. Think I might have come aboard after you left. I'm in Rochester area where are you? |
Name: Susie Western NY (Zone 4a) lovegrillin Mar 18, 2019 2:31 PM CST |
@Marcia...I between Ellicottville and Olean. Nice to meet you.  |
Name: Char Vermont (Zone 4b) |
| Very happy to hear there was a happy ending! |
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