Roses forum→Relocating Our Roses Advice????

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Name: Karen
New Mexico (Zone 8a)
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plantmanager
May 4, 2020 6:25 PM CST
They definitely have to make things good for you! That is a lot of money to pay for bad roses.
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Name: Amanda
KC metro area, Missouri (Zone 6a)
Roses Zinnias Region: Missouri Cat Lover Dog Lover Bookworm
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pepper23
May 4, 2020 6:28 PM CST
For that kind of money I would be throwing a major fit and I wouldn't stop until they took action that rectifies the situation in some way. I would call first thing tomorrow and if they don't answer, email them and send pictures. Actually pictures will tell the story so email might be better. Threatening to take business elsewhere also might get their attention if they don't step up right at the beginning.

It could have been an honest slip up on their end but it's not one worth taking lightly.

Take pictures of all of them and close ups of the damage. Give all the details of what is wrong with each one and stay firm with them if they try to give you the run around. If they are a good company they will choose to make it right.
Name: Arturo Tarak
Bariloche,Rio Negro, Argentina (Zone 8a)
Roses Dahlias Irises Plant Lover: Loves 'em all!
hampartsum
May 4, 2020 6:41 PM CST
Seth, its difficult to know aforehand where/when has the faulty procedure infected their operation. Better than grumble is to act and make a well documented complaint giving them the right and time to rectify their, way below standard, service. If you do it, and they rectify everyone has won. If they don't they are exposing themselves to the public and to a possible court case. So as it stands there's a lot of probability that they will admit and repair their poor service. I do hope for the best! Crossing Fingers!
Arturo
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 4, 2020 7:13 PM CST
I sent an email with lots of pics. And they are out of stock on everything now. And this was going to be a memorial rose bed for my wifes dad who passed in March. All they have in stock now is Healthcliff and Mill on the Floss. I told them they would be suitable replacements. See what they say. But on a good note. I did get all the grass pulled away. Tilled the dirt and amended it. And got my weed matting down today. And picked up a super healthy Waiheke Grandiflora rose today.... cant ever have too many. I am now over 100. Only 3-400 more to get. I have a wishlist at high country that I'm gonna try to get. That has 87 roses on it. Gonna place an order tonight from them.
And I picked up my mulch today as well....
Thumb of 2020-05-05/Weluvroses/c1692b

Name: William Groth
Houston, TX zone 9a
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Willinator
May 4, 2020 7:57 PM CST
Well, I would consider some other nurseries. We have some that I am sure would
ship to WV and as long as you chose good varieties and allow them to acclimate
you could order from anywhere. Antique Rose Emporium is very good in Texas
and there are great nurseries in the Carolinas and the Pacific Northwest as well
as California which I am sure would ship to WV.
Don't judge each day by the harvest you reap, but by the seeds that you plant.
Robert Louis Stevenson
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 4, 2020 8:59 PM CST
Willinator said:Well, I would consider some other nurseries. We have some that I am sure would
ship to WV and as long as you chose good varieties and allow them to acclimate
you could order from anywhere. Antique Rose Emporium is very good in Texas
and there are great nurseries in the Carolinas and the Pacific Northwest as well
as California which I am sure would ship to WV.


Yeah I just liked David Austin's Roses. And have had amazing results from his roses. But since him passing their product quality has went down, unfortunately.
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 8:38 AM CST
Willinator said:Well, I would consider some other nurseries. We have some that I am sure would
ship to WV and as long as you chose good varieties and allow them to acclimate
you could order from anywhere. Antique Rose Emporium is very good in Texas
and there are great nurseries in the Carolinas and the Pacific Northwest as well
as California which I am sure would ship to WV.


Yeah I just liked David Austin's Roses. And have had amazing results from his roses. But since him passing their product quality has went down, unfortunately.
Zone 9, Sunset Zone 9 (Zone 9b)
Roses
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Mustbnuts
May 5, 2020 9:18 AM CST
Check with Hummingbird roses---lots and lots of DA's there. Very good quality!
Name: William Groth
Houston, TX zone 9a
Peppers Cactus and Succulents Roses Adeniums Cat Lover Sedums
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Willinator
May 5, 2020 9:32 AM CST
I would think you can still find good David Austin Roses from the reputable
nurseries. I have not grown many because they don't seem to do as well
for me in Houston, TX as many of the OGR's
Don't judge each day by the harvest you reap, but by the seeds that you plant.
Robert Louis Stevenson
Long Island, New York, USA (Zone 7a)
Region: New York Roses
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Ray_Gun
May 5, 2020 10:10 AM CST
Seth, that is such a bummer after waiting so long for your roses! I hope that they do the right thing and refund or replace your roses ASAP. Is it worth putting them in the ground even with the mold? I was in England in mid-March and it sparked an interest in DA roses. I hope it works out for you.

Appreciate all the feedback on Old Roses. I've been reading up on them and I think they definitely have a place in my garden at some point in the near future. Excellent point on other once-bloomers I already have; tulips, daffodils, rhododendrons, etc.

The garden is coming along nicely for the most part. One good thing about this quarantine is the extra time in the garden! I'll put some pics up in this month's thread.
Name: Arturo Tarak
Bariloche,Rio Negro, Argentina (Zone 8a)
Roses Dahlias Irises Plant Lover: Loves 'em all!
hampartsum
May 5, 2020 11:03 AM CST
@Ray_Gun, as explained by David Austin himself, his roses are half ways between modern/contemporary roses and Old Garden Roses. In my view I need all of them.... Green Grin! . Of course with limited space one has the question of choice. DA's have definitely room in mine as much as any of the OGR's . Really each rose provides for something different. Some are bolder in character others, others more subtle. DA's belong this more circumspect category. Their colours are slightly more muted. Just like the English skies so well painted by Turner. With the vast skies of this part of the world, bold colours are the rule, but soft hues are a very good contrasting complement. These are provided by the DA's and many times in same type small group plantings. I understand why Seth is so upset. That is why I wouldn't give up and search from other nurseries! Sighing!
Arturo
SW Ohio River Valley (Zone 6b)
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vaporvac
May 5, 2020 11:32 AM CST
Da has a no questions 5 year return policy. I've never read of anyone having an issue getting a refund or replacement. That's unfortunate what you ordered sold out. I've have various issues with many places and some have refused a replacement, which is even more annoying. I'd soak those with very dilute bleach and plant them in a pot for the time being. Heathcliff is a gorgeous rose. Which one's were these with the mold? I'm getting a couple from them today and hope mine don't have any issues. I've been impressed with them in the past. I suspect the COVID has more to do with poor quality control than Mr. Austin's passing, especially as they note they're short-staffed.
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 3:48 PM CST
Mustbnuts said:Check with Hummingbird roses---lots and lots of DA's there. Very good quality!


I already did. She moved her nursery this year and has nothing ready. I'm on a waiting list. For prospero and a few others she has. Shes gonna email as soon as they're ready. She has 13 I want. She has half of them ready. Just waiting on the others to get more established. And shes gonna ship them all together.
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 4:00 PM CST
vaporvac said:Da has a no questions 5 year return policy. I've never read of anyone having an issue getting a refund or replacement. That's unfortunate what you ordered sold out. I've have various issues with many places and some have refused a replacement, which is even more annoying. I'd soak those with very dilute bleach and plant them in a pot for the time being. Heathcliff is a gorgeous rose. Which one's were these with the mold? I'm getting a couple from them today and hope mine don't have any issues. I've been impressed with them in the past. I suspect the COVID has more to do with poor quality control than Mr. Austin's passing, especially as they note they're short-staffed.


My lady of shalott has canes that are less than half a pencil thick. And theres only 2. There was 3. But they put it on the bottom of the box. And smashed it. Which broke it off. They are super super thin. And really flimsy. And only 5.25" long. And one of the big thick roots was broke of off it. And Thomas Beckett is covered in mold. I soaked them. Clean the mold. Went out this morning. And almost the entire canes were now covered in mold. It spread that fast. I clean it with a Clorox wipe that I diluted. Wiped it all off. Then diluted bleach in water in a spray bottle and sprayed it last night. But I'm afraid the mold will spread throughout the entire bed. Being as the mulch is damp and stays damp. Just a breading ground for mold. But the entire graft was covered which is why I was concerned. Rotting at the graft would kill it. I offered to keep the puny lady of shalott. Hoping it grows. But I just dont want to chance mold all over my beds. I wouldnt buy a rose from anywhere if I seen mold on it.
[Last edited by Weluvroses - May 5, 2020 4:03 PM (+)]
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Name: Arturo Tarak
Bariloche,Rio Negro, Argentina (Zone 8a)
Roses Dahlias Irises Plant Lover: Loves 'em all!
hampartsum
May 5, 2020 4:01 PM CST
Weluvroses said: I'm worried the mold will cause rot. And the the mold has spread spores all over the rest of them. They packed 9 Roses in a small box. Instead of a normal big box to save on shipping. And once they shipped it only took 4 days to get. The mold had to be on there when they put in the box. Mold doesnt grow that fast. Had broken canes down in the box. And two of them honest to god, have canes smaller than a single piece of corn is wide. And one only has two small canes. Less than 5" inches long. .

Seth, beyond the needed complaint/ reparation process, let me make you aware that mold spores are so prevalent anywhere that they start their mycelium as soon as they have the right conditions: warmth, humidity and a closed (sealed) environment. It can grow in just two days! So most probably the mold hasn't had the time to induce other microbes that cause rot. Vap's suggestion to clean with dilute bleach could really save those plants pictured. Those don't look that weak, so perhaps you can still make something out of them. Some of the DA's are smaller plants in size when young plants. Their canes are not more than pencil thick. Others look like modern hybrids teas. Which are your DA's that look weak? Perhaps those of us here that have them, can provide background info.
Arturo
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 4:21 PM CST
hampartsum said:
Seth, beyond the needed complaint/ reparation process, let me make you aware that mold spores are so prevalent anywhere that they start their mycelium as soon as they have the right conditions: warmth, humidity and a closed (sealed) environment. It can grow in just two days! So most probably the mold hasn't had the time to induce other microbes that cause rot. Vap's suggestion to clean with dilute bleach could really save those plants pictured. Those don't look that weak, so perhaps you can still make something out of them. Some of the DA's are smaller plants in size when young plants. Their canes are not more than pencil thick. Others look like modern hybrids teas. Which are your DA's that look weak? Perhaps those of us here that have them, can provide background info.
Arturo


Lady of Shalott has smaller than pencil canes. It had 3 total. And one was broke off. From being in the bottom of the box. And one of the big thick roots was broken off the bottom. Most of the other roses look absolutely great. Super long n thick roots. Big thick canes. But lady of shalott looks worse than a body bag rose. It's a relatively large bush. 5'×4' according to their site. I'm sorry for the price I expect the product to reflect that. Like the others they sent.
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 5:17 PM CST
DA contacted me back. And made it right. They apologized for the inconvenience. Offered to refund both or send a replacement something they have in stock. So they are shipping me tomorrow Mill On The Floss. And refunding for the lady of shalott. She said its canes should have been big and thick. Shes not sure how it got through its inspection. If the canes are not atleast pencil thick they reject them. I sent her pictures of it. She said it was extremely out of character for a rose of that size to be shipped. She was extremely nice. And very pleasant to deal with.
Name: Amanda
KC metro area, Missouri (Zone 6a)
Roses Zinnias Region: Missouri Cat Lover Dog Lover Bookworm
Native Plants and Wildflowers Region: United States of America Million Pollinator Garden Challenge
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pepper23
May 5, 2020 5:29 PM CST
Hurray! Hurray!
SW Ohio River Valley (Zone 6b)
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vaporvac
May 5, 2020 5:44 PM CST
Yeah! Now I can look forward to MOtF. I've admired that one and you garden in a similar environment.
Name: Seth n Sam .....
W.V. (Zone 6a)
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Weluvroses
May 5, 2020 6:01 PM CST
vaporvac said:Yeah! Now I can look forward to MOtF. I've admired that one and you garden in a similar environment.


I was actually gonna order it when I ordered. But it was out of stock when I placed my order. They just got a bunch in stock yesterday. I did get all of them planted in the bed today. Except the one with the mold. She told me to pot it up. Bc she was unsure of the type of mold. And said she didnt want it to spread throughout the bed. So she said pot it. Leave it in it for a year. Then if everything is ok. To then put it in the ground.

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