It's been a 'bit' since I've been on over here. I was hoping to get some feedback from those of you that have placed online rose orders (so I have an idea of what I should've expected) - esp if any of you that have used High Country Roses. Thank you ahead of time for reading this War and Peace length post.
The following is the timeline:
4/28/21 Order was placed for 6 roses - 1 qt (5") size pots. I picked a ship date of 5/17/21 as we were on vacation.
5/16/21 A mass email is sent out with owner (?) apologizing "I have not done an effective job managing our outgoing schedule...orders scheduled for the week of May 17th will start shipping on Friday, May 21th" NOTE: I was really impressed with this and had no issues with it.
6/1/21 I sent an email asking for a shipment status
6/2/21 I rec'd a response that they were running a little behind "We are working to get those orders shipped starting this week"
6/10/21 I sent another status email explaining the weather was getting hot and I'd be heading out on
vacation soon - at this point I would need to cancel my order. I rec'd a response back "I apologize I will get those cleaned and shipped out today. You will receive a tracking number from UPS when it is shipped. Please let me know if this is ok."
6/11/21 After I saw the response - I said again to please cancel my order, I'd look to maybe placing an order early fall. The next day (6/12/21) I sent another email requesting confirmation of my cancellation. No response
6/15/21 Yup...you guessed it - my order arrived. I'm leaving Sat for a week's vacation, mind you. I sent an email stating my frustration to include concerns over size of a few of the roses...and still have not heard back from anyone.
I'm including a pic of the roses I took after I unpacked them. Cost was $17.95 each. Please let me know if any of you have ordered from them before and what your thoughts are on the sizes of the ones to the left in cell pic below. I still need to check roots to see what they look like. Although I've ordered plants online for a couple of decades this was my first time ordering roses so I thought best to check with y'all to see what the 'norm' is. Thank you again!!