New and Unread Tree-Mails
Views: 381, Replies: 12 » Jump to the end |
Name: Sulli Philadelphia (Zone 7a)  SulliO Sep 29, 2021 3:57 PM CST |
| Hi all, I won't share who the vendor is at this time because I don't want to put them on "blast" but every single one of the rhizomes I got from them, 11 have lost their fans and rotted away and additionally all the 5 bonues died as well. My orders from 3 other vendors are also planted in the same holding raised bed and none have died. They are not planted too deep and are not waterlogged. What advice do you guys have in this case? It was my first year ordering from this vendor and it was about $200 of iris. Thanks! Sulli |
Name: Frank Richards Clinton, Michigan (Zone 5b)     frankrichards16 Sep 29, 2021 4:17 PM CST |
| I think the first step would be to talk to the vendor. |
Name: Glendolyn San Antonio, Texas (Zone 8b)    glendolyn Sep 29, 2021 4:51 PM CST |
| I had same problem this year. Do Iris get COVID-19? Should Iris be treated with something before planting, like dipping in sulphur or bleach? |
Name: Sulli Philadelphia (Zone 7a) SulliO Sep 29, 2021 8:19 PM CST |
| I had contacted the vendor and just heard back, it's their determination that the heat during shipping may have contributed to a fungal infection among the rhizomes as it affected them all. I will be receiving a refund and thought I would pass along the information. |
             Gardener2493 Sep 29, 2021 8:29 PM CST |
I've got the same problem as well. I planted an iris rhizome and I only slightly misted the soil and now it's rotting away!  |
Name: Robin Melbourne, Australia (Zone 10b)      Totally_Amazing Sep 29, 2021 9:19 PM CST |
It's great that you received a refund  |
Name: Evelyn Sierra foothills, Northern CA (Zone 8a)          evelyninthegarden Sep 29, 2021 10:44 PM CST |
Totally_Amazing said:It's great that you received a refund  "Luck favors the prepared mind." - Thomas Jefferson |
Name: Lucy Hamilton, MA (Zone 6b) irises       irisarian Sep 30, 2021 8:21 AM CST |
| Shows that the vendor has customers interest at heart. |
Name: Glendolyn San Antonio, Texas (Zone 8b) glendolyn Sep 30, 2021 1:20 PM CST |
| Thanks for the update. Yes, we don't know how the USPS handles shipments. Glad the supplier is taking care of you, but know it is a disappointment not having the plants surviving. |
Name: Ian McBeth Lincoln, NE (Zone 5b) Try Naturalizing perennials! :)        SonoveShakespeare Sep 30, 2021 1:55 PM CST |
| That's a bit disappointing. Though I am glad you got a refund. Some companies wouldn't do that. I had a really expensive order of iris that came in the mail a couple years ago. Same situation you had, and never got a refund. I was so angry, I never ordered from them again. Not only people give others signs, but plants do too. |
Name: Sulli Philadelphia (Zone 7a) SulliO Sep 30, 2021 2:29 PM CST |
| I was very happy to get such a nice response, I have my own customer facing business and tried to keep the email direct but kind since I really don't think this vendor sells poor quality plants. I appreciate the good thoughts about the missing iris but I'm up to 200 cultivars at this point so while they'll be missed, I have lots to look forward to and many increases from last years planting as well. Ian, I'm sorry to hear about your experience-how disappointing! |
Name: Tom Southern Wisconsin (Zone 5b)      tveguy3 Sep 30, 2021 4:20 PM CST |
| Any reputable vendor will do what's right, Some of the second class vendors are looking to make a fast buck, not promote their irises. I like dealing with the people who hybridize the irises. They want their products to succeed, and will do what it takes to make that happen. Voltaire: "Those who can make you believe absurdities, can make you commit atrocities," |
Name: Richard Joshua Tree (Zone 9a)     creativeclover Oct 1, 2021 3:37 AM CST |
| Good to here that you got a refund. Some wouldn't do that. It also sucks that it did happen though. |
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