I was very happy to get such a nice response, I have my own customer facing business and tried to keep the email direct but kind since I really don't think this vendor sells poor quality plants. I appreciate the good thoughts about the missing iris but I'm up to 200 cultivars at this point so while they'll be missed, I have lots to look forward to and many increases from last years planting as well.
Ian, I'm sorry to hear about your experience-how disappointing!