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Sep 29, 2021 3:57 PM CST
Name: Sulli
Philadelphia (Zone 7a)
Hi all,

I won't share who the vendor is at this time because I don't want to put them on "blast" but every single one of the rhizomes I got from them, 11 have lost their fans and rotted away and additionally all the 5 bonues died as well. My orders from 3 other vendors are also planted in the same holding raised bed and none have died. They are not planted too deep and are not waterlogged.

What advice do you guys have in this case? It was my first year ordering from this vendor and it was about $200 of iris.

Thanks!
Sulli
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Sep 29, 2021 4:17 PM CST
Name: Frank Richards
Clinton, Michigan (Zone 5b)

Hydrangeas Peonies Celebrating Gardening: 2015 Plant Identifier Garden Ideas: Master Level
I think the first step would be to talk to the vendor.
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Sep 29, 2021 4:51 PM CST
Name: Glendolyn
San Antonio, Texas (Zone 8b)
Irises Region: Texas
I had same problem this year. Do Iris get COVID-19? Should Iris be treated
with something before planting, like dipping in sulphur or bleach?
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Sep 29, 2021 8:19 PM CST
Name: Sulli
Philadelphia (Zone 7a)
I had contacted the vendor and just heard back, it's their determination that the heat during shipping may have contributed to a fungal infection among the rhizomes as it affected them all. I will be receiving a refund and thought I would pass along the information.
Avatar for Gardener2493
Sep 29, 2021 8:29 PM CST

Salvias Region: United States of America Cactus and Succulents Vegetable Grower Hibiscus Foliage Fan
Tropicals Bookworm Region: Arizona Morning Glories Container Gardener Aroids
I've got the same problem as well. I planted an iris rhizome and I only slightly misted the soil and now it's rotting away! Sighing!
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Sep 29, 2021 9:19 PM CST
Name: Robin
Melbourne, Australia (Zone 10b)
Region: Australia Garden Photography Cat Lover Irises Seed Starter
It's great that you received a refund Thumbs up
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Sep 29, 2021 10:44 PM CST
Name: Evelyn
Sierra foothills, Northern CA (Zone 8a)
Irises Region: Ukraine Garden Procrastinator Bee Lover Butterflies Plant and/or Seed Trader
Region: California Cat Lover Deer Bulbs Foliage Fan Annuals
Totally_Amazing said:It's great that you received a refund Thumbs up


I agree Thumbs up
"Luck favors the prepared mind." - Thomas Jefferson
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Sep 30, 2021 8:21 AM CST
Name: Lucy
Hamilton, MA (Zone 6b)
irises
Charter ATP Member Cottage Gardener Irises Region: Northeast US Region: United Kingdom Region: United States of America
Enjoys or suffers cold winters
Shows that the vendor has customers interest at heart.
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Sep 30, 2021 1:20 PM CST
Name: Glendolyn
San Antonio, Texas (Zone 8b)
Irises Region: Texas
Thanks for the update. Yes, we don't know how the USPS handles shipments.
Glad the supplier is taking care of you, but know it is a disappointment not having
the plants surviving.
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Sep 30, 2021 1:55 PM CST
Name: Ian McBeth
Lincoln, NE (Zone 5b)
Try Naturalizing perennials! :)
Amaryllis Region: Nebraska Lilies Irises Hostas Foliage Fan
Daylilies Garden Photography Bulbs Butterflies Bee Lover Enjoys or suffers hot summers
That's a bit disappointing. Though I am glad you got a refund. Some companies wouldn't do that.

I had a really expensive order of iris that came in the mail a couple years ago. Same situation you had, and never got a refund. I was so angry, I never ordered from them again.
Not only people give others signs, but plants do too.
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Sep 30, 2021 2:29 PM CST
Name: Sulli
Philadelphia (Zone 7a)
I was very happy to get such a nice response, I have my own customer facing business and tried to keep the email direct but kind since I really don't think this vendor sells poor quality plants. I appreciate the good thoughts about the missing iris but I'm up to 200 cultivars at this point so while they'll be missed, I have lots to look forward to and many increases from last years planting as well.

Ian, I'm sorry to hear about your experience-how disappointing!
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Sep 30, 2021 4:20 PM CST
Name: Tom
Southern Wisconsin (Zone 5b)
Butterflies Vegetable Grower Keeper of Poultry Irises Keeps Horses Dog Lover
Daylilies Cat Lover Region: Wisconsin Celebrating Gardening: 2015
Any reputable vendor will do what's right, Some of the second class vendors are looking to make a fast buck, not promote their irises. I like dealing with the people who hybridize the irises. They want their products to succeed, and will do what it takes to make that happen.
Politicians are like diapers, they need to be changed often, and for the same reason.
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Oct 1, 2021 3:37 AM CST
Name: Richard
Joshua Tree (Zone 9a)
Birds Herbs Irises Ponds Plant and/or Seed Trader
Good to here that you got a refund. Some wouldn't do that. It also sucks that it did happen though.
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