Irises forum→All Rhizomes from one vendor rotted away and gone

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Name: Sulli
Philadelphia (Zone 7a)
Sep 29, 2021 3:57 PM CST
Hi all,

I won't share who the vendor is at this time because I don't want to put them on "blast" but every single one of the rhizomes I got from them, 11 have lost their fans and rotted away and additionally all the 5 bonues died as well. My orders from 3 other vendors are also planted in the same holding raised bed and none have died. They are not planted too deep and are not waterlogged.

What advice do you guys have in this case? It was my first year ordering from this vendor and it was about $200 of iris.

Name: Frank Richards
Clinton, Michigan (Zone 5b)

Garden Ideas: Master Level Celebrating Gardening: 2015 Plant Identifier
Sep 29, 2021 4:17 PM CST
I think the first step would be to talk to the vendor.
Name: Glendolyn
San Antonio, Texas (Zone 8b)
Region: Texas Irises
Sep 29, 2021 4:51 PM CST
I had same problem this year. Do Iris get COVID-19? Should Iris be treated
with something before planting, like dipping in sulphur or bleach?
Name: Sulli
Philadelphia (Zone 7a)
Sep 29, 2021 8:19 PM CST
I had contacted the vendor and just heard back, it's their determination that the heat during shipping may have contributed to a fungal infection among the rhizomes as it affected them all. I will be receiving a refund and thought I would pass along the information.

Region: United States of America Salvias Cactus and Succulents Vegetable Grower Hibiscus Foliage Fan
Tropicals Bookworm Region: Arizona Morning Glories Container Gardener Aroids
Sep 29, 2021 8:29 PM CST
I've got the same problem as well. I planted an iris rhizome and I only slightly misted the soil and now it's rotting away! Sighing!
Name: Robin
Melbourne, Australia (Zone 10b)
Region: Australia Irises Garden Photography Cat Lover Seed Starter
Sep 29, 2021 9:19 PM CST
It's great that you received a refund Thumbs up
Name: Evelyn
Sierra foothills, Northern CA (Zone 8a)
Garden Procrastinator Irises Bee Lover Butterflies Plant and/or Seed Trader Region: California
Cat Lover Deer Bulbs Foliage Fan Annuals Seed Starter
Sep 29, 2021 10:44 PM CST
Totally_Amazing said:It's great that you received a refund Thumbs up

I agree Thumbs up
"Luck favors the prepared mind." - Thomas Jefferson
Name: Lucy
Hamilton, MA (Zone 6b)
Charter ATP Member Cottage Gardener Enjoys or suffers cold winters Region: United Kingdom Region: Northeast US Irises
Region: United States of America
Sep 30, 2021 8:21 AM CST
Shows that the vendor has customers interest at heart.
Name: Glendolyn
San Antonio, Texas (Zone 8b)
Region: Texas Irises
Sep 30, 2021 1:20 PM CST
Thanks for the update. Yes, we don't know how the USPS handles shipments.
Glad the supplier is taking care of you, but know it is a disappointment not having
the plants surviving.
Name: Ian McBeth
Lincoln, NE (Zone 5b)
Try Naturalizing perennials! :)
Amaryllis Hostas Garden Photography Butterflies Bulbs Bee Lover
Enjoys or suffers hot summers Foliage Fan Lilies Daylilies Irises Region: Nebraska
Sep 30, 2021 1:55 PM CST
That's a bit disappointing. Though I am glad you got a refund. Some companies wouldn't do that.

I had a really expensive order of iris that came in the mail a couple years ago. Same situation you had, and never got a refund. I was so angry, I never ordered from them again.
Not only people give others signs, but plants do too.
Name: Sulli
Philadelphia (Zone 7a)
Sep 30, 2021 2:29 PM CST
I was very happy to get such a nice response, I have my own customer facing business and tried to keep the email direct but kind since I really don't think this vendor sells poor quality plants. I appreciate the good thoughts about the missing iris but I'm up to 200 cultivars at this point so while they'll be missed, I have lots to look forward to and many increases from last years planting as well.

Ian, I'm sorry to hear about your experience-how disappointing!
Name: Tom
Southern Wisconsin (Zone 5b)
Irises Vegetable Grower Butterflies Region: Wisconsin Keeps Horses Cat Lover
Dog Lover Keeper of Poultry Daylilies Celebrating Gardening: 2015
Sep 30, 2021 4:20 PM CST
Any reputable vendor will do what's right, Some of the second class vendors are looking to make a fast buck, not promote their irises. I like dealing with the people who hybridize the irises. They want their products to succeed, and will do what it takes to make that happen.
Voltaire: "Those who can make you believe absurdities, can make you commit atrocities,"
Name: Richard
Joshua Tree (Zone 9a)
Birds Irises Ponds Herbs Plant and/or Seed Trader
Oct 1, 2021 3:37 AM CST
Good to here that you got a refund. Some wouldn't do that. It also sucks that it did happen though.

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