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Clinton Township, MI
Jun 9, 2017 8:02 PM CST
|Hello, I purchased three Bobo Hydrangeas from a supplier on Etsy. They have really good prices and great reviews with photos posted from other buyers showing some nice healthy plants. However, when mine arrived they looked a bit dehydrated. Nothing too bad though so I watered them and then planted them.
I'm in zone 5, metro Detroit Michigan area. The plants have been in for about a week now. They get full sun until around 2 pm, full shade after that. I've watered them every night bc its been warm and dry so the soil dries up. They remained wilted looking. A few days after planting the branches got droopy on two, one broke off and now a second is just laying there.
I ordered another before they started drooping bc I realized I need one more for my space. I just recieved it today and its fresh, no wilt or drooping, greenish stems unlike the other three that have more of a brown stem. Also the other three have more bumps on the bottom part of the wood, not sure if that means anything. Does anyone know what could be the problem? Are they dead? Dying? I messaged the seller a few times but no reply. I cannot find a phone number to reach them either. :/ Any help would be appreciated, thanks!
Jun 11, 2017 5:50 PM CST
|I just checked Etsy - The only shop selling Bobo Hydrangeas is GrowersSolution and the only way to contact him is through an Etsy 'convo' (this is good news because Etsy has a record of your attempts). If you have tried numerous times over the last week without results, its time to contact Etsy directly.
On the Etsy.com home screen, scroll to the bottom (all the way to the bottom). On the right, there is a tiny button that says 'help'. Go there. The page heading says "How Can I Help?". In the search line write 'Open a case'.
From there: Report a problem with an order (5 or 6 lines down). That page will give you instructions on how to escalate your complaint.
Did you use PayPal? That is another avenue to contact the seller.
You need to keep on top of Etsy and the seller (and PayPal, if you used it). You should have received healthy, happy plants (like the last one).
A word of caution, though. You can't immediately plant on-line purchased plants in your garden - they need to be acclimated to the sun as they are greenhouse grown and have lived in a dark box for the last few days.
Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thoroughly used up, totally worn out, and proclaiming...."WOW What a Ride!!" -Mark Frost
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