Yes, and there was a deliberate decision made when the https://garden.org/greenpages/ were created here to focus on recommendations rather than reviews (good, bad, or indifferent) in the hopes of maintaining a more positive tone throughout the site.
One reason that we also have the "vendors" thread, here on the iris forum....for folks to recommend places that they feel are "good" ! One of the reasons I dislike "negative" comments about vendors is my BAD experience MAY be one out of a thousand GOOD experiences, by others.....Maybe I caught them on a "bad day", or, maybe I was having a "bad day"...or even both of us, at the same time ! I still feel that, if I had a GOOD experience....first, I tell the vendor, then, I tell my friends, and, If it was a "not so good " experience...first, I tell the vendor.....and if it REAINS a bad experience....I withhold both my future business, and my recommendations to others.
In my opinion, places like "Breck's"....mentioned above....are not really "iris vendors"...sure, they sell irises....they buy job lots of rhizomes from some grower...usually in Europe....that are shipped in, repacked, and then sent out to you....they, in effect, just "big box stores " for plants....not doing much..if any...actual "growing"....just buying and selling. And places like "Blue J"...also mentioned above....actually grow the rhizomes they sell, and do the planting, digging, shipping....the whole thing...themselves. And, putting myself in "their shoes"....say, digging, dividing, cleaning, packing, and shipping out 60, or so, clumps from one bed....to send to plant sales and iris buddies, as I did last year, brings home the fact that, try as one might, mistakes happen, and nerves tend to "fray". Now Imagine sending out a thousand...or , two or three thousand...orders, over a very short time span, dealing with folks who want to "add to", or "delete from" their order. I'll bet THEIR nerves get a bit "frayed", too ! But, all that doesn't excuse being "rude", or, refusing to return e-mails, or tending to complaints......that's why...if they ARE rude, or...."unhelpful"......I don't recommend them to my "iris buddies", but DO let them know that, "I won't be back"