BB, hopefully nothing bad will happen concerned with the dogs, as they can get in serious trouble.
A service dog is for people in need of assistance, thus they can go every where with their owner. They are highly trained for what ever their person needs.
A Certified Therapy Dog is bonded and licensed after extensive training and testing for both dog and handler. They don't have the same privileges as a Service Dog. The can only go into the places they work (nursing homes, library, school, etc) no grocery stores and such.
Zuzu, we have local cat and dog celebrities in our little town. The local printing shop has a cat, and our local seamstress has 2 Australian Shepherds that visit customers.
I do agree with BB though, it upsets me when I see some one bringing there dog into the grocery store, not sure what they are thinking. And they are not service dogs.