Hi Alice! I hope you are feeling better.
I have cut mine back, but selectively. I cut the dead stems off. I agree that the beauty of it is the weeping habit. But it can be aggressive here in Florida and have shoots that root to start new plants. I take out the new start ups and trim back any stems that are cutting off light from the surrounding plants. But I leave most of the flowering stalks.
Does he want to cut it all off? It will look ugly and will probably come back, but if he doesn't like the weeping habit maybe he should just pull it out and plant something else.
I love how they look and just trim mine about 2x a year.