That is what most any good businessman would do. Whether it was his fault or not. It doesn't matter these days with the "nothing is ever my responsibility" mentality of society today. (At times I am very embarrassed to be American, as the USA seems to be leading this movement.) Good job. This applies to both you
and the company you bought from, Anthony. So you got replacement lily bulbs, and your customers got an extra something. Who got the better deal? (a rhetorical question)
Did you keep some of the original bulbs to see what the problem really is? Did you keep any of the new ones? The businessman in you wouldn't care, but the liliophile in you would...