I'm still trying to decide whether I was conned or just inattentive.
I looked at the front of a big pile of topsoil, and it looked light and well-draining (and pretty dry).
What they delivered was not as dry, but very heavy and had too much clay.
Maybe I just didn't look closely enough when i was int he dirt yard. And maybe they keep some GOOD soil on the front or the heap where the customer can walk up to it, but the bulk junk is delivered to and taken from the BACK of the heap.
So I did the same thing as Karen. Paid for "topsoil", and then had to amend it anyway.
I would have bought compost instead, but I made sure to look closely at that whole "compost" pile in that dirt yard. But first I had to ask 2-3 times at the office. It turns out that their "compost" heap was what I would call "mulch plus sawdust".
It was only a few blocks from where I live so delivery cost was small, but low cost doesn't make junk a bargain.
I don't think I was the only person unhappy with (and surprised by) their poor quality. They went out of business less than a year later.