Ok well I tried running a scan using Avast and it said I had some programs to update and that was it. Nothing about a virus or anything. (Something about I-tunes (my dd uses that) and also something wrong with Acrobat or something. Said it couldn't fix it whatever it was-incompatable updates or something.)
I tried doing it is safemode using the instructions above and I got this message --
This App cant open, Get Started can't be opened using the Built-In Administrator account. Sign in with a different account and try again.
I also had no internet connection. I have no idea why. Obviously I have it now. And before.