They don't look good at all. Most of my Hortico roses were also disappointing, and the shipping cost was higher than the amount stated on the website, but they at least lowered the price of the roses to compensate. You should contact Hortico and let them know that two of the roses look bad, of course, but I'm not sure whether that will do any good. Hortico has always offered terrible customer service in the past. We can ony hope that it has improved now that the younger generation has taken over the business.
