oooh nooooo!
I put all four roses in a tub of water to soak. Is this a fungus? One of them has very little green cane, maybe an inch.
I have no hope of getting replacements from them this year, and I really don't think I want anything from them (other than a refund!)
I will send an email with a photo, and I'll cut them back and pot them individually. I'll try a powerful fungicide and maybe a disinfectant?
Those two roses actually look like they had been stored in a box for more than a year.
So sad.