Well Lyn -- I hope you don't regret making your post. You certainly are entitled to your opinion, as is everyone else here -- and that was always the base issue. No one has the right to force you to see things their way -- and to challenge you for feeling the way that you do, etc. No one did that to her. She did that to everyone who tried to make her understand that her overbearing, heavy-handed way of responding to people was unacceptable. You could be right -- that she was incapable of processing the feedback -- but there wasn't anything that anyone could do about that. It just became a big cloud of gloom that descended over the forum. Several people have mentioned that they were reluctant to even come and read the forums. That just shouldn't be. This *used to be* a happy place -- she changed that. And within hours of her being gone, the mood of the entire forum has lightened up, and it's becoming a happy place again.
I completely agree with you -- it is sad. But it needed to be resolved, and it was.