Christine, I'm glad you said something. I hadn't checked the Panasonic site in a week or so and I figured I'd check it since you reminded me. And the status changed from "in progress" to "completed"!
Now, I'm going to call them tomorrow and see if they shipped it and if they have a tracking number. I mailed it to them insured because that thing isn't cheap!
By the way, if anyone can ID my pollinator up there, I'd appreciate it. I have a guess, but I keep forgetting and getting them wrong so I don't want to say.