Viewing post #1499101 by brozeus

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Jul 11, 2017 10:16 AM CST
Name: Jim
Wisconsin (Zone 5b)
Irises Plant and/or Seed Trader Region: Wisconsin
evelyninthegarden said:@brozeus ~ Mary emailed me this morning. I will email her my want list, and then she will email me back as to what is available. She needs a better website that can track and acknowledge the out of stocks. She is aware of this, but is unable to fix the problem right now.

If any of you know how to set up an iris business website, please let her know.


I don't have a issue with the website as much, it is just that it has been slightly difficult to communicate (e-mails/phone calls not answered, or a long time in between). I will chalk it up to the fact that she is very busy, trying to run a one-woman operation. She did say she was also out of town for 2 weeks, so thus why she had not been able to reply to my e-mail or call. To reiterate, she sounded like a very lovely woman, and I don't want to deter anyone from ordering from her. I am sure it is a major challenge to run such a large operation with little or no help! My payment has not yet been cashed, although I suppose she is waiting until she actually ships the rhizomes to cash the check.

On a separate note, I have still received no communication from Stoney Creek Iris. I initially placed an order in early June, but never got the follow up confirmation referenced in the initial order. Then the website was updated to indicate that orders received prior to June 14 would not be processed until all other orders were filled. So I placed another order on June 14, along with a note saying to cancel my initial order. Again, seem situation, never got the confirmation e-mail. I have reached out a few more times via e-mail (there is no phone number listed on the website) and my wife reached out on my behalf via FB (I do not have an account). Still absolutely no communication. If anyone else has successfully ordered from Stoney Creek, I would love to hear your experience.

Thanks!

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