Betty, the only other thing I could suggest is have your Mac guy load up Firefox. It is free. I use Safari for 99% - especially since it will sync bookmarks with my iPad. However, I do use Firefox for those few things that don't "quite" work with Safari. I do know that this site is very compatible with Firefox. It would be worth trying just for troubleshooting. If you have no trouble with Firefox, then you know it's Safari that is the problem.