Thank you to all of you for your reassurance. Mike gave me a call at work today. We talked briefly, as I was quite busy, but all is now resolved. Mike has OK'd me to be a part of the site now. I can honestly say that I have never needed so much 'verification' as to my identity before. I know this can be a very bad thing as a victim of identity theft in the past myself. It is however very frustrating when you are the honest one. I hope that all his efforts in preventing identity theft do not deter more customers than it helps. I do, now that I'm approved, hope that all of this can give me some peace of mind now that I'm on the 'other side of the fence' so to speak.
BTW, Mike sounded like a very nice gentleman.