I've never successfully ordered anything from Wayside. A few years back, I ordered like $75 dollars worth of plants in April. By June I hadn't received anything, but they had charged my card immediately. I called them, got a big run-around (they had just been bought up, or in the process of or something). Called them back, lady stated that everything I had ordered (and already had paid for) was out of stock. Explained that they cannot legally charge my credit card without shipping the items. The lady then offered me credit for the following year as it was against their policy to issue refunds for out-of-stock plants. I told her in polite but firm language (no naughty words used) that if she didn't issue me a refund within 24 hours I was going to go to the Attorney General in South Carolina and file a complaint for fraud. Imagine that, I got a refund in my bank account the next day.