virginiarose said:What happened to New Hampshire Hosta???? 
Last year plants were so big and nicely packed. This year dirt everywhere, I paid 12.99 for a hosta in a three inch pot, I got a plug in a 3" pot. The main hosta was 'Midnight at the Oasis' the rest were just to make the postage count. They canceled M@TO and gave me a refund, reason being crop failure by supplier. No email telling me it had been shipped. This box came out of no where and I had a big mess to deal with last night. I am happy with 'Great Expectations', it is at least three times bigger than the ones I have, and Eternal Flame is nice size, I just need to clean them up and repot them, but I am out of potting soil, I didn't know they were coming. 
Probably the most important thing for customer service is communication. If I had known M@TO was not available I would cancel whole order. They lured me in with this beautiful hosta which was not even there, it was supposed to come from a supplier. Midnight at the Oasis will go back on the list, but NHH is off the list.
My new plants have perked up quite a bit and I am pleased, almost. Have not heard from NHH, trying to get refund for Fire and Ice, it was not supposed to be a plug, the two plugs are 'Andrew' and 'Brass Ring', The potted hosta's are 'Great Expectations' and' Eternal Flame'
