Sounds OK to me! A soft caudex, if it's brownish, that's the beginning of rot (shudder)
If it's kind of rubbery, it might be thirsty! If there are new leaves, it can have lots of water and food if it's actively growing. Make sure the stems are firm, and go ahead and give it a drink. How often have you watered?
Too much, and leaves get sickly looking, then start getting really yellow and dropping off, and the stems are very easy to bend. We don't want bendy stems. I am getting quicker about dumping a plant out to see what's going on indide that pot. You want the little rootlets to be white and growing. If they're wet and brown, that's too wet.
Whew. Hard to tell what to say without seeing the plant!!
Hi, Jim!!