I bought 25 seeds from a well named dealer on the Lily Auction several years back. They gave me 15 extra as a bonus. When they arrived none of 40 germinated. I got an order in the next week from the same person, all of them germainated, don't rememger what or how many on this one since I had no problems. I waited over a month and emailed the dealer and he sent me another 25, my orginal purchase. Everyone of these germinated. I have no idea what happened to those original 40, same cross, same soil, same everything. I felt so bad about complaining and still do. They sold 1000's of seeds every year and swore no one else ever had a problem. I bought seeds from them many more times and never had another problem.
I've always wondered if something happened in shipping. This is a big fear of mine since I'm about to start selling seeds, too. I'm new at selling, I will make mistakes. That's just me, I always do. I want everyone to be happy, as I'm sure you do too. The big thing is, where do you draw the line. We have no way of knowing if it's true or not. If the person is just regretting having paid a huge price for the seeds? Were the seeds really bad? Did they leave them in a plastic bag in the sun? So many things could have happened to cause the seeds to be bad or they might be fine.
I think I would use the tree mail option and ask some of the our sellers if they have had a problem with this person. I'd be very discreet, very very discreet. I'd never accuse in public, that can be a bad thing. If you don't find any problems elsewhere, then you must follow your "gutt" as Gibbs would say. I, too, would offer a refund or replacement.
