So sorry you can't watch the videos, they are really good. Maybe if you visit a friend without dial up, you can watch them. My DBF is working hard in our area to increase cable access. He's on the cable committee. So I feel your pain!
In the meantime, get a dry and chunky feeling bag of orchid medium (not broken down) at a reputable nursery supply (if I can't get to one I use a box store but I would chose them last) and buy a plastic pot a size slightly larger than the clear one (I assume you don't like the look of the liner or it is too flimsy to use as the "pot?"). Gently pull out all the sphagnum moss from between the roots. Put some medium on bottom (sometimes I use a few styrofoam peanuts instead) put the plant into the pot, setting up where you want the supports to be, and carefully add more medium around the plant and supports keeping the leaves high enough to water under the leaves and not getting the crown of the leaves wet. You may have to poke the medium into air spaces but don't pack it down hard or you could break roots. Sometimes I give the pot a shake to let the medium find its own spots to be. The plant will give you a look of relief. Be very careful but worse scenario, if you break off a spike you can enjoy it in a vase. The plant's roots are the top priority. Hope this helps.
