Seems like out mail service is going crazy. I found a box under my shrubbery and when I brought it in and opened the package it was my mini green house and it was totally bent and all cracked. I emailed Amazon and ask for a refund and they gave it to me, no questions asked, did not ask for a picture and did not ask me to return it.
I might have to ask Bluestone for a refund on two plants that look dead, I thought they would get better but it is just not happening.