Viewing post #44433 by emoryterri

You are viewing a single post made by emoryterri in the thread called rose parade from this past weekend.
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May 19, 2010 1:37 PM CST
Name: Terri Dunning
NE TX, zone 8a
I was one of the first 300 contributors to the plant database!
We'll see what my choices for that NOID might be. I asked for a couple of most probable suggestions if they couldn't name it outright. We'll call it a fruity fragrance for the NOID as fragrance is in the nose of the beholder.

As for Jubilee and Hortico, they did definitely listed it as available when I placed the order online. They also confirmed it as available at the time of order. I don't have a problem with them if they had a crop failure or what have you. I just have a problem with them not telling me, charging my card and then not contacting me to make arrangements for a credit when they knew they would not be able to fill the order within a YEAR, and then the petty little arguement about whether I did really have an order and not being able to issue the credit to my card and confirming such credit withing 24 hrs. If I were still at my old job, I would have recorded the conversation, copied all order confirmations, and brought it all to our monthly customer service seminars as a "what-not-to-do" examble! I just hope I get my money back. I had three on order.......

Ah well. As I said, I'll order from Austin's for fall or spring. I'll live....... Confused
Terri

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