MG: "Ma'am, try googling Philodendron scandens to see if it matches your plant."
Caller: "You mean it's a philodendron? Oh, I thought Edna said she brought it back from Philadelphia. Well, yes, I'm looking at the picture on the Internet now, and that's what it was....oh, it says it's a houseplant. I guess that's why it died when I put it outside in February, huh?"
MG: "Yes, ma'am, that's likely the problem. Glad I could help."