Joebass said:
We agree with the first case of sargentiae being a debacle. I know that those bulbs can be quite large and were advertised as so. When they were shipped (for real) I was very satisfied with the quality.
All in all, their customer service was excellent. I left a message on a Saturday afternoon and was called back on a Monday afternoon. The rep on the phone was polite, apologetic, and very accomodating with a substitution and re-shipment. Prior to this order, I had only received lily bulbs from B&D lilies and The Lily Garden. All experiences with these companies (product and service) were excellent. Maybe I was a little spoiled. I did not complain back to them about the parryi. Truthfully I am not a complainer with this kind of stuff. Also if the first order of sargentiae was not so upsetting I might have reacted differently.
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