OK there is a good way to prevent kinks in hoses. As sailors we learned to coil lines in a figure 8 so they will not twist and jam.
Do the same with your hose and you will be amazed. BUT if its an older hose that has been coiled in circles (which actually twists it) you need to stretch it out straight then start back at the faucet end to lay it in figure 8s. You will see as you do it that you are twisting it one way then the other which keeps it straight. Make big long 8s and it takes less time to coil, too.
Those hose reels that you wind up are even worse for creating kinks