I had a trying day yesterday and arrived home late to find two boxes waiting for me. It felt like a friend greeting me home..... and it kinda was. One box was from and ATP iris friend that VERY generously packed a box of SDB rhizomes.... it will be an automatic clump next spring. I was thrilled and overwhelmed at their generousity. The other box was from Sutton Iris. This company moved two years ago and tried to 'get going' last year but did not make it in time and just barely got ready for me this year. )In the meantime I was told they were dealing with the loss of family members.) I had placed an order early this spring for a couple of SDB's that they had previously carried. After a few weeks I emailed and asked them to add another SDB. That email got lost in the shuffle and I heard no more about my additional request. That was o.k. I shall live to order another day, but.... the next think I know George emails his apologies and then sends a box at NO CHARGE with a little clump of the requested add-on. That is real customer service. Hats off to Sutton Iris and to ATP iris folks who share their knowledge and irises.
