Leslie, I used to be a customer services supervisor for PG&E (Pacific Gas & Electric). Those employees need to be told the impact of their careless actions. If you have any financial loss take photos and file a claim. You should be reimbursed for the financial part. Although nothing can take care of the aggravation and the possible loss of spring blooms, an apology might help you feel a little better. So sorry you are having to deal with this!
