Dear Neil, I am quite certain that this could not happen to only you! We all have our very, very trying moments, but I believe that the best solution is to turn it into a *reality show*. Tony and I do this often in the face of adversity... it goes like this: contestants must now find a way to make the water stop spewing while still trying to plug the hole, and find the correct screw to fix the leak. (With one hand still trying to stop it up).
This approach adds some humor (and often ingeniousness) to an otherwise stressful situation. I highly recommend it!
