Welcome to All Things Plants.
I am probably the last person who should attempt helping you. I have a terrible time with house plants, but am trying to improve the odds. I can keep a couple things alive now. :D Have you actually pulled the plant and roots out of the pot? I've done this with different plants and it turned out ok. I recently learned my "indoor weed" was so root bound and that is why it was beginning to die. It's in a new larger pot and hopefully it will make it.
I am sure others will come along to give you more thorough help.